Job interview by video and telephone

In response to the coronavirus, government regulations to reduce the risk of infection are mainly aimed at contact reduction. The method of the hour is therefore remote recruiting. Many of our customers are currently using telephone or video interviews to recruit without contact and risk. What are the special features to be considered for this form of conversation? With our following tips you are well prepared.

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Special features
at the interview
by phone


  • Stable telephone connection: many job interviews today are conducted by cellphone. Make sure that you have a stable connection so that the phone call is without interruptions.
  • Selecting a location, background noise and interference: find a spot where you are comfortable and undisturbed. The person you are talking to should be able to easily understand you and have your full attention. Avoid all possible noise and disturbance from third parties and mute other communication devices. Typing on the PC keyboard can be heard and understood as a lack of attention.
  • Documents and writing instruments: ideally, the job advertisement, your CV and questions you have prepared are in front of you before the interview begins. If you need to search for something during the interview, this can be disturbing. You should also have paper and pen ready to write down questions or relevant aspects.
  • Conscious communication: dress formally even for a telephone interview, this will make you more confident. Have a glass of water ready in case your throat gets dry from nervousness. Smile before the phone call, one can hear the positive attitude in your voice. Sit up straight - on the phone one can also hear the posture. Speak slowly and clearly and make sure to use as few filler words as possible, such as "uh". Let the other person finish and take an active part in the conversation. Do not drag out your statements.
  • Ask questions: especially on the phone an unknown interlocutor might not be easy to understand. If you have not understood a question, ask politely rather than giving a vague or even wrong answer.

Special features
at the interview
via video


  • Testing: if this is your first time conducting a video conference: try the medium to gain confidence. Test the technology with time in advance of the appointment.
  • Emergency telephone number: in addition, make sure you have the telephone number of the person you want to talk to in case something does not work temporarily.
  • Professional impression: use a video account with your name and your application photo. This way the first impression is professional.
  • Speak into the camera: move your interviewer's video window close to your camera (e.g. to the top of the screen). As a result, you will tend to look into the camera and look directly at the interviewer.
  • Audio quality: use a technically proper headset. During hands-free talking, unpleasant interruptions may occur.
  • Lighting: make sure the lighting is balanced. Excessively harsh light has a negative effect. In any case you should never have a backlight or a window in your back!
  • Silence: use a quiet room and avoid disturbances by third parties.
  • Clothing: wear formal clothing - like for a personal interview.
  • Image section: make sure you have a professional background. A messy environment will reflect negatively on you.
  • Pronunciation: speak loudly and clearly.
  • Please smile: smile occasionally and at the end of the interview - facial expressions will have a strong effect on your appearance.
  • These video platforms are currently the most widely used for the interview:

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